Terms & conditions
Clear terms, no surprises.

These terms apply to your use of this website and to services provided by Jadnix Tech. Your project quote or proposal forms part of these terms; if the two differ, the signed quote applies.

Effective date: 10 November 2026

1. About us

2. Using this website

Information on this website is provided in good faith and may change. Prices shown are starting points and are confirmed in a written quote. You may not misuse the website, attempt to access restricted areas, or interfere with its security.

3. Quotes & scope

  • Quotes are valid for 30 days.
  • Each project has a fixed quote based on an agreed scope. Work outside that scope is quoted separately before it starts.
  • For custom software, a paid discovery session (R2,500) produces the requirements, wireframes and fixed quote, and is credited in full if you go ahead.

4. Payment terms

  • Websites: 50% deposit to start, 50% before launch.
  • Software & CRM: 40% deposit, 30% at the agreed midpoint, 30% on go-live.
  • Care plans: billed monthly in advance.
  • Hourly work: R350 per hour (R450 for complex software, CRM and consulting), billed per 30 minutes with a 1-hour minimum. Urgent or after-hours work is charged at +25%.
  • Invoices are payable on the due date shown. If payment is late we may pause work until the account is up to date.

5. Timelines & your input

Timelines start once the deposit is paid and the content or requirements we need have been supplied. Delays in providing content, feedback or approvals will move the timeline accordingly. You are responsible for making sure content you supply (text, images, logos, data) is accurate and that you have the right to use it.

6. Revisions & changes

Two rounds of design revisions are included. Further revisions or changes in scope are charged at R350 per hour or quoted as a fixed-price change.

7. Ownership

Once the project is paid in full, you own your website, the custom code written for you and your data. Third-party components (such as open-source libraries, fonts, plugins or licensed software) remain subject to their own licences.

8. Third-party costs

Hosting, domains, software licences, payment-gateway fees and other third-party costs are billed at cost or quoted separately, and are subject to those providers' own terms.

9. Care plans & support

Care plans (Basic R450, Standard R850, Plus R1,650 per month) include the services and hours described for each plan. Unused hours don't carry over. Prepaid support blocks are valid for the period stated (10 hours: 3 months; 20 hours: 6 months). Care plans can be cancelled with 30 days' notice.

10. Cancellation

You may cancel a project in writing at any time. You'll pay for work completed up to the cancellation date, and deposits cover work already done and time reserved for your project. Nothing in these terms limits any rights you may have under the Consumer Protection Act, where it applies.

11. Liability

We provide our services with reasonable care and skill. Defects in our work reported after launch will be addressed as set out in your quote. To the extent the law allows, we are not liable for indirect or consequential loss (such as loss of profit or data), for issues caused by third-party services, hosting providers or changes made by others, and our total liability is limited to the fees you paid for the service concerned.

12. Confidentiality & portfolio

We keep your business information confidential. We may show completed public work (such as a launched website) in our portfolio unless you ask us not to.

13. Governing law

These terms are governed by the laws of the Republic of South Africa.

14. Contact

Questions about these terms? Email jadian@jadnixtech.co.za or call 064 496 3276. See also our Privacy policy.