This policy explains how Jadnix Tech ("we", "us") processes personal information when you visit this website, contact us, or work with us. We follow the Protection of Personal Information Act 4 of 2013 (POPIA).
Effective date: 10 November 2026
1. Who we are
Jadnix Tech is the responsible party for your personal information. Our Information Officer is Jadian Willemse.
- Business: Jadnix Tech, a freelance studio operated by Jadian Willemse
- Email: jadian@jadnixtech.co.za
- Phone / WhatsApp: 064 496 3276
- Website: www.jadnixtech.co.za
- Location: Gauteng, South Africa
2. What we collect
- Enquiries: when you use the contact form we collect your name, email address, optional phone number, the service you're interested in and your message. Enquiries are stored securely and deleted automatically after 12 months.
- Direct contact: if you email, phone or WhatsApp us, we receive your contact details and the content of your messages.
- Clients: to deliver a project we may process contact and billing details, project requirements, and content or data you supply (for example, website text, images or customer records you ask us to import).
- Technical data: our hosting provider automatically processes standard server logs (such as IP address, browser type and pages requested) to deliver and secure the site.
This website does not use advertising or tracking cookies, analytics trackers or social media pixels.
3. How we use it
- To reply to your enquiry and prepare quotes (with your consent, and to take steps you ask for before a contract).
- To deliver, support and invoice the services you've engaged us for (performance of a contract).
- To keep records required by law, such as tax records (legal obligation).
- To keep this website secure and prevent spam and abuse (legitimate interest).
We do not sell your personal information or use it for unsolicited marketing. We only send you direct marketing if you've agreed to it, and you can opt out at any time.
4. Who we share it with
We only share personal information with service providers ("operators") that help us run the business, under appropriate confidentiality and security obligations:
- Cloudflare — website hosting, security, and storage of contact-form enquiries.
- HostAfrica — our domain and business email.
- WhatsApp (Meta) — only if you choose to contact us on WhatsApp.
- Other tools needed for a specific project (for example a CRM vendor you choose), only with your knowledge.
We may also disclose information where the law requires it.
5. Cross-border transfers
Some providers (such as Cloudflare) store or process data on servers outside South Africa. Where this happens we rely on providers that are subject to data-protection laws or contractual safeguards that offer protection substantially similar to POPIA, as required by section 72 of POPIA.
6. How long we keep it
- Enquiries that don't lead to a project: up to 12 months, then deleted.
- Client and invoicing records: 5 years after the project ends, as required for tax purposes.
- Data you supply for a project: for the duration of the project and handover, unless a care plan or agreement says otherwise.
7. How we protect it
We use reasonable technical and organisational measures, including encrypted connections (HTTPS), strict security headers, hashed passwords, access controls and spam protection. No system is perfectly secure; if a breach affects your information we will notify you and the Information Regulator as POPIA requires.
8. Cookies & local storage
We only use what's needed for the site to work:
| Name | Type | Purpose | Duration |
|---|---|---|---|
| jx_cookie_consent | Local storage | Remembers your choice on the cookie notice | Until you clear it |
| jx_admin | Essential cookie | Keeps the site owner signed in to the admin area (not set for visitors) | 8 hours |
If we ever add optional analytics, they will only run if you choose Accept on the cookie notice. You can change your choice at any time using Cookie settings in the footer.
9. Your rights
Under POPIA you may ask us to confirm what personal information we hold about you, to give you access to it, to correct or delete it, or to stop processing it. You may withdraw consent and object to direct marketing at any time. Email jadian@jadnixtech.co.za and we will respond within a reasonable time.
If you're unhappy with how we've handled your information, you may complain to the Information Regulator (South Africa): inforegulator.org.za · POPIAComplaints@inforegulator.org.za · 010 023 5200.
10. Children
This website and our services are intended for businesses and adults. We do not knowingly collect personal information from children under 18.
11. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with its effective date.
12. Contact
Questions about privacy? Contact our Information Officer, Jadian Willemse, at jadian@jadnixtech.co.za or 064 496 3276.